Emergency Food Bank Programs Assistant Needed

Helping Hands Solution Center, PO Box 632, Sedro-Woolley, WA 98284

COVID-19 Disaster Recovery
Temporary subsidized position

Name of Host Worksite: Helping Hands
Type of Business/Organization: Nonprofit Food bank
Business/Mailing Address: PO Box 632
City & Zip Code: Sedro-Woolley, WA 98284
Contact Name & Telephone: Rick Baillie 360-856-2211
Contact e-mail: rebeccas@helpinghandsfoodbank.org

Disaster Relief Job/Project Title:  Emergency Food Bank Programs Assistant
Worksite Location: 9386 Fruitdale Rd, Sedro-Woolley, WA 98284 (Private property)
Projected project duration: Present through 03/01/2022
Number of participants working on site: 10
Name of Supervisor: Eric Baillie
Name of Alternate Supervisor: Erik Larsen
Contact Phone during work hours: 360-856-2211                      Preferred method of contact: Email


GENERAL – The negative economic impact of COVID-19 has led to a massive increase in demand for food and hygiene items. To help meet this need, Helping Hands ramped up our services to operate an Emergency Food Bank. Since April 2020, demand for our services has been 750% higher than pre-pandemic. The Emergency Food Bank Programs assistant will increase our capacity to serve by allowing us to collect, unload and stock more food and hygiene donations. Additionally, they will help with the packing of food boxes, the movement of stock and the operation of the drive-through Emergency Food Bank.  They will also help with administrative jobs and duties. This position will strengthen our ability to feed hungry families.

WAGE/SALARY – Full Time/Part time, Temporary, TBD               BENEFITS – L&I Insurance, FICA, WPFM; paid holidays

WORK SCHEDULE – 40/25 hrs/week,

Monday through Friday. We are operating -8am to 4pm; a schedule will be worked out at time of hire. Need flexibility.

Start Date:  04/01/2021             End Date: 10/01/2021



During the COVID-19 Pandemic, Helping Hands served over 700,000 individuals in the 2020 calendar year.  From offsite distributions in Sedro-Woolley, Marblemount and Anacortes, to assisting other food banks, to home deliveries the need is greater than it has ever been.  This position is for a Programs Assistant.  A Programs Assistant helps staff and volunteers in operations.


  • Answering email and phone calls from the public
  • Maintaining participant database
  • Keep the facility clean and organized
  • Maintain resource guides
  • Update the in-house software data entry
  • Call other organizations and update resources
  • Set up appointments for participants
  • Help in warehouse when slow
  • Assist with getting supplies and restocking
  • Receptionist duties
  • Perform other duties as requested


  • Detail oriented and attention to detail
  • Self-starter
  • Team player
  • Effective time management with good organizational skills
  • Strong use of the English language in verbal communication
  • Ability to work in a fast-paced environment and maintain poise under pressure
  • Must exercise patience and be personable at all times
  • Ability and willingness to keep information confidential
  • Ability and willingness to record hours worked by clocking arrival, departure, and mealtimes on time clock
  • Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a background check
  • Must abide by all policies and procedures as set forth in The Teammate Handbook


  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
  • Ability to climb stairs
  • Ability to grasp, push, pull objects such as boxes, tables, and reach overhead
  • Ability to operate telephone
  • Ability to stand for prolonged periods of time on a hard surface
  • Ability to work in an outdoor environment and remain productive during a variety of weather conditions including but not limited to heat, cold, wind, rain, and snow.
  • Ability to lift, push, and pull up to 10 lbs. repetitively
  • Ability to understand written information
  • Ability to operate a motor vehicle

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.

DRESS CODE – Dress appropriately for the weather, in clean clothing suitable for manual labor. Closed toe shoes only.


APPLICABLE SAFETY PROCED Follow all COVID health and safety policies URES FOR THE WORKPLACE Follow Teammate Handbook, Follow all COVID health and safety policies.

To apply, please email a resume to director@helpinghandsfoodbank.org. If an updated resume is unavailable, please call (360) 856-2211 to set up an appointment with a staff member.